Employee Development and Performance Management
Training expenditure is often loosely managed within organisations, and HR self-service can make a significant difference in improving efficiency, not least by imposing controls on the authorisation process through automated workflows. But the potential benefits extend beyond process control.
To begin with, allowing employees and managers to browse training libraries and course outlines often improves the chances of matching real need to supply – one reason training budgets are often poorly spent is the difficulty of getting access to up-to-date information about relevant programmes.
Similarly, self-service makes it easier to connect training administration to performance appraisals, helping to tie together two disciplines that are always closely associated in principle but often poorly connected in practice. Manual performance management systems tend to be front-loaded – a training request may be triggered after an appraisal, for example, but administrative delays and other work priorities mean that development programs are often not fully implemented. By logging appraisal data and supporting documentation online, it becomes much easier for both managers and employees to monitor follow-ups.
Computers In Personnel Ltd
28-30 Chapel St
Marlow, SL7 1DD
0870 366 2345